The user flow shows what steps a person goes through to reach the goal. I do not base transactions such as registration, purchase or appointment solely on the successful outcome; I also determine return, cancellation and error paths. This work clarifies the behavior of the product beyond the screen listing.
Scope of the study
- Starting points and user goals
- Decision, authority and error points
- Alternative routes and completion conditions
Design process
Preparation, design and delivery
I collect existing business rules and user goal. I establish the flow on the diagram, resolve conflicts with the product team, and then transfer it to the wireframe stage.
Deliveries
- Annotated flow diagram
- Display and status list
- Clear business rules and decision notes
Frequently asked questions
Are user flow and sitemap the same thing?
The site map shows the location of content and page hierarchy. User flow describes the steps by which a particular task is completed; The two are used together when necessary.
How is the scope of the proposal determined?
User roles, integration points, and alternative processing paths determine the scope. Pricing based on the number of screens alone can hide these differences.
Let's determine the scope of the project together
User roles, integration points, and alternative processing paths determine the scope. Pricing based on the number of screens alone can hide these differences.